Privacy Statement for www.faxone.com

FaxOne Systems LLC has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.faxone.com.

 

Information Collection and Use

FaxOne Systems LLC is the sole owner of the information collected on www.faxone.com. FaxOne Systems LLC collects personally identifiable information from our users at several different points on our Web site.

  • Registration

    In order to use the software described in this Web site, you must first complete the registration form.  During registration you are required to give contact information (such as name and email address). We may use this information to contact you about the software and services on our site in which you have expressed interest. 
     

  • Surveys

We may provide you the opportunity to participate in surveys on our site.  If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code). 

We collect this information to improve the quality of our products.


Communications from the Site

  • Special Offers and Updates

We may occasionally send you information on products and services.  Out of respect for your privacy, we present the option not to receive these types of communications.  Please see the “Choice and Opt-out.”

  • Service-related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an email.  Generally, you may not opt-out of these communications, which are not promotional in nature.

  • Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your email.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

 

Personally Identifiable Information

We do not share personally identifiable information with third parties.

 

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

 

Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at support@faxone.com, or you may contact us at the address listed below to opt-out.

 

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. 

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. 

We do not link this automatically-collected data to personally identifiable information.

We use a third-party tracking service provided by EarthLink (our ISP for the public sections of this site) that uses log files to track non-personally identifiable information about visitors to our site in the aggregate.

 

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.   We use session ID cookies to make it easier for you to navigate our site; session ID cookies are stored temporarily on our servers and they expire when you close your browser.  

 

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by FaxOne Systems LLC. Please be aware that we, FaxOne Systems LLC, are not responsible for the privacy practices of such other sites. 

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. 

This privacy statement applies only to information collected by this Web site.

 

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by emailing us at support@faxone.com, or by contacting us postal mail at the contact address listed below.

 

Security

The security of your personal information is important to us.  When you enter sensitive information on our registration forms, we encrypt that information using secure socket layer technology (SSL)

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is completely secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at support@faxone.com.

 

Business Transitions

In the event FaxOne Systems LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.  You will be notified via a prominent notice on our web site prior to any such change in ownership or control of your personal information.

 

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

 

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

FaxOne Systems LLC
World Headquarters
63 Farmington Ridge Drive
Farmington, CT 06032-2458
USA

Telephone:  860.409.1000

 
 

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