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OpenPoint Issue Tracker: Add New Users

Instructions for adding new users to OpenPoint Issue Tracker.
OpenPoint Issue Tracker is a web-based application.  That means that other users on your network can easily access the application.  To add new users:

  1. Sign on as a System Administrator.
  2. Go to the Admin menu.
  3. Select Maintain People.
  4. Click the Add a Person button and complete the resulting screen:

    Person ID: Select a user ID (25 characters or less).
    Person Name: The new user's name.
    Password: Select a new password (case-sensitive).
    User Group: New users can be either System Administrators or Regular Users.
    Company: Optional field for Company/Department or other identifier.
    Phone Number: Optional field for user's phone number
    Email Address: Optional field for user's email address
     

  5. Once you have added the new user, ask him or her to open a browser window and enter: http://computername:8080/issuetracker (where computername is the name or IP address of the computer running OpenPoint Issue Tracker and 8080 is the port number on which it is running).
  6. The new user should be able to sign on.

You can install OpenPoint Issue Tracker on either a workstation or a server.  If you want to share access with other users, we recommend that it be installed on a server.  If it is installed on a workstation, other users will not be able to use the application unless the workstation is on and connected to the network.

 

 
 

 

 

 

 

 

 

 

 

 

 
 

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