OpenPoint Issue Tracker Features (all versions)

  • Unlimited number of users
  • Web-based; users require only a browser
  • Simple set-up
  • Built-in web server allows you to run it at your site
  • Intuitive user interface
  • Hierarchical project/subproject categorization
  • 'My Issues' lets users select their own subset of issues
  • Search feature
  • Issue Reports:
      - My Issues
      - Issues By Status
      - Old Issues Report
      - New Issues Report
      - Issue Detail PDF
  • Management Reports:
      - Hot List
      - Issue Statistics
      - Issues by Responsibility
  • Export reports to Microsoft Excel and issues PDF
  • User-defined issue types
  • Two levels of security (administrator and regular user)

Features in Version 3.0

  • Control which projects/subprojects users can access
  • Establish teams of people associated with a subproject
  • Send issues and some reports via email
  • Notify team members of new, modified, and/or deleted issues via email
  • Receive issues via email and automatically notify team members
  • User-configurable statuses and issue types
  • Create task lists for an issue based on the issue type (task lists can then be customized for each issue)
  • Add progress comments to issues
  • Customize the Home and Login pages, as well as the name of the application
  • New issue reports
  • Export issues to Excel for custom reporting (this feature requires Excel 2003)
  • New EXE to instantiate the built-In web server
  • Dynamically switch the application logging level
  • Routes activity to a log file when IT is run as an NT service











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