FaxOne Systems LLC

Control which projects/subprojects users can access
Establish teams of people associated with a subproject
Send issues and some reports via email
Notify team members of new, modified, and/or deleted issues via email
Receive issues via email and automatically notify team members
User-configurable statuses and issue types
Create task lists for an issue based on the issue type (task lists can then be customized for each issue)
Add progress comments to issues
Customize the Home and Login pages, as well as the name of the application
New issue reports
Export issues to Excel for custom reporting (this feature requires Excel 2003)
New EXE to instantiate the built-In web server
Dynamically switch the application logging level
Routes activity to a log file when IT is run as an NT service

Your feedback is very important to us! Please email us with comments or suggestions, at openpoint@faxone.com; we will reply!

		OpenPoint Issue Tracker Features (all versions) Unlimited number of users Web-based; users require only a browser Simple set-up Built-in web server allows you to run it at your site Intuitive user interface Hierarchical project/subproject categorization 'My Issues' lets users select their own subset of issues Search feature Issue Reports: - My Issues - Issues By Status - Old Issues Report - New Issues Report - Issue Detail PDF Management Reports: - Hot List - Issue Statistics - Issues by Responsibility Export reports to Microsoft Excel and issues PDF User-defined issue types Two levels of security (administrator and regular user) Additional Features in Version 3.0 Control which projects/subprojects users can access Establish teams of people associated with a subproject Send issues and some reports via email Notify team members of new, modified, and/or deleted issues via email Receive issues via email and automatically notify team members User-configurable statuses and issue types Create task lists for an issue based on the issue type (task lists can then be customized for each issue) Add progress comments to issues Customize the Home and Login pages, as well as the name of the application New issue reports Export issues to Excel for custom reporting (this feature requires Excel 2003) New EXE to instantiate the built-In web server Dynamically switch the application logging level Routes activity to a log file when IT is run as an NT service Screenshots (click to enlarge) Issue Manager Screen Issue Detail Screen Issue Update Screen Reports Screen Home Page Screen Your feedback is very important to us! Please email us with comments or suggestions, at openpoint@faxone.com; we will reply!